ESW Extends Partnership with Computop in the U.S., UK, Canada, and Australia

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Computop Paygate is ESW’s Primary Ecommerce Payment Gateway Globally, Providing a Comprehensive and Secure Payments Solution for Recognised Brands

Computop, a leading global payment service provider, and ESW, the world’s leading direct-to-consumer (DTC) ecommerce company, announced today that the companies have extended their strategic partnership in several key global markets. Building on its nine-year relationship with Computop in the UK, ESW will now also use its Paygate payment platform for local acquiring within the U.S., Canada, and Australia, with expansion into future markets already planned.

The move reflects growth in the global ecommerce market, with sales expected to exceed $5 trillion worldwide in 2022, and predicted to continue to grow over the next few years. To support this ongoing growth, the need for a streamlined, secure payments process that includes consumers’ preferred payment methods is critical to drive conversions and reduce abandonments for all ecommerce operations.

Together ESW and Computop empower a seamless online payments experience for ESW’s brand and retailer clients, processing cross-border transactions for ESW globally including the UK, U.S., Canada, and Australia. With this extended partnership, Computop’s Paygate platform will now also process ESW’s payments domestically in North America and Australia, including all major credit cards and key digital payment methods (DPMs) used in these countries.

Computop Paygate facilitates payments with maximum security, enabling connections to more than 350 payment methods and acquirers domestically and globally. With Paygate’s connections to many acquirers, brands like ESW have the flexibility to provide their customers with what’s needed for consumer payments in each geography, and the domestic acquiring offered translates into lower costs and increased conversion rates for merchants. Computop Paygate is a single platform that can be easily and cost-effectively used for both national and cross-border transactions, making it well-suited for ESW’s growing global and domestic needs as it provides a comprehensive, end-to-end shopping solution for brands and retailers worldwide.

Jason Macklin, Vice President of Payments for ESW, commented, “A frictionless, familiar, and secure checkout process is one of the foundational components underpinning a successful ecommerce experience. Globally, consumers’ preferred payment options vary significantly, and by expanding our partnership with Computop we can now deliver the localised, preferred payment options that engender trust, help ensure repeat customers and grow customer lifetime value.”

“The significant expansion of ESW’s work with Computop into new countries is a testament to the strength of our long-term relationship in the UK and the Paygate global payment platform,” commented Philip Plambeck, Senior Vice President, UK Sales, Computop. “We are excited to extend our work together to facilitate ESW’s global payment orchestration for these key markets and look forward to future expansion opportunities.”

About ESW

ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world's best-loved brands and retailers to expand their DTC channel. ESW acquired Scalefast in June 2022, and the combined organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of a company’s development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.


Philip Plambeck, Senior Vice President, UK Sales, Computop

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About Computop

As one of the very first payment service providers, Computop offers its customers around the world local and innovative omnichannel solutions for payment processing and fraud prevention. The internally developed Computop Paygate payment platform enables seamless integrated payment processes for e-commerce and POS. Retailers, service providers and industrial enterprises have the flexibility and freedom to choose from over 350 payment methods enabling them to specifically tailor their payment options per country. Technologies such as biometric authentication and self-learning algorithms improve security and convenience for retailers and consumers alike.

Computop, a global player with its head office in Germany and locations in England and the USA, has been servicing large international companies in the service, retail, mobility, gaming and travel industries for more than 25 years. These companies include global brands such as C&A, Fossil, the entire Otto Group, Sixt, Swarovski and Wargaming. Computop, being ISO 27001 certified since 2021, also provides its payment system to banks and financial service providers as a white-label solution. In total, the certified carbon-neutral company processes commercial payment transactions with a combined value of USD 33 billion annually in 127 currencies. With its individual and secure solutions, Computop makes a major contribution to the future of international payment processing.

Press contact

Jessica Mularczyk
Ascendant Communications for Computop

T   +1-508-498-9300