People who travel across borders want to pay without limits

Computop Paygate: The channel-independent payment solution for international hotels

With Computop Paygate, paying for your guests has never been easier - no matter whether they come from Europe, Asia, America or Australia. In future your hotel will be able to offer over 350 global & local payment methods and thus respond perfectly to country-specific requirements and special sales situations. You will also score points with your guests with attractive cross-channel services and contactless payment options. You yourself benefit from a uniform, time- and cost-saving payment solution across all countries and channels, as well as many other advantages. Start now into the payment of the future and be one step ahead of your competitors!

Interested? We will be happy to advise you!

Card based, contactless, online

The right payment method for every customer

Whether in Europe or Asia, at the reception desk or at the pool bar - thanks to Computop Paygate you can adapt your payment options perfectly to the needs of your international guests and to the specific sales situation.

  • All major credit card brands for your international clientele
  • Acceptance of mobile payment methods such as Google Pay, Apple Pay, WeChat Pay or Alipay
  • NFC-based payment with key card or wearable, enabled by token technology

Better service, less effort

Seamless Omnichannel payments

For most hotel guests, the brand experience begins before they arrive: for example, when booking on your website or when talking to a member of staff on the phone. With Computop as payment provider it does not matter which channel your customers use to book, change or cancel their stay. Our solution guarantees smooth, convenient payment processes at all customer contact points.

  • Website
  • Reception desk
  • Self-service terminal
  • Customer hotline

Further advantages of our
payment solution for hotels

Integrated MOTO interface

Virtual terminal in the backend for carrying out telephone bookings and cancellations in the call centre or at the reception desk

Dynamic currency conversion

Display of the payment amount in the local currency and the payment information in the local language of the guests by recognition of the card origin at the POS terminal

Tokenization of credit cards

Use of pseudo card numbers for the evaluation of transaction data; allows valuable insights into the purchasing behaviour and habits of the guests

More safety in the MOTO channel

Avoidance of payment defaults in case of fraud by transmitting credit card data via the Computop Paylink procedure

Pre-authorization for credit cards

Protection against payment defaults

A guest simply does not show up and therefore pays neither the room rate nor the cancellation fee. Another empties the minibar and books a massage without paying at check-out. Pre-authorization for credit card payments is an effective way to protect yourself against this type of fraud and secure your sales. Your guests will also benefit, as no further payment is required at check-out.

  • Pre-authorizations up to 28 days
  • booking of partial amounts possible
  • Simple management of bookings

Airplus Card Services

Added value for business travellers

Accept company credit cards from Airplus, the leading provider of business travel management solutions in Germany, in your hotels.

Experience required? We look after these travel and hospitality clients:

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