Computop Press Review

PRESS REVIEW

Omnichannel, paving the path from the customer to the product (Modern Retail)

press review

by Ralf Gladis, CEO, Computop - For all the talk about omnichannel and multichannel, these terms mean virtually nothing to consumers. They simply want to shop where it suits them, and the better the experience the more likely they are to come back for more...

 

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Being agile and looking ahead is the key to surviving the Covid-19 crisis (IMRG)

press review

by Ralf Gladis - (...) Computop are working with retailers who can successfully sell over the phone and have extended the range of payment options to enable this. One of these is for retailers to accept credit or debit card payments over the phone through a payment back-office and enter the…

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How retailers can use mobile to recapture sales during COVID-19 (Mobile Payments Today)

press review

by Jed Danbury - (...) To be most effective, retailers should easily accept credit or debit card payments over the phone with a seamless connection to their back-office systems. Alternatively, they can send customers a link to the payment option by e-mail after the call...

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Increasing Customer Satisfaction And Driving More Revenue At The Point-of-Sale (Retail Touchpoints)

press review

By Jed Danbury, Computop -

In the course of digitalization, retail payments are undergoing rapid evolution. With omnichannel and alternative payment methods, smart retailers are using retail space more efficiently, transforming the Point-of-Sale (POS) into a unique, value-added experience that is…

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Payments sector divided over SCA deadline (Payment Eye)

press review

(...) Europe’s Second Payment Services Directive (PSD2), the directive behind SCA, was a reaction to a growth in fraud according to Henning Brandt, head of communication at Computop, a PSP. According to Brandt, SCA needs to be prioritised now more than ever.

“We, like other PSPs, are already…

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FCA softens its stance on regulations to help UK retailers through Covid-19 (Finance Digest)

press review

By Ralf Gladis, CEO, Computop -

In the middle of the Covid-19 crisis, when retailers are counting the immense, and in many cases disastrous, impact on sales, it’s likely that the last thing they will want to consider is regulations. It seems a lifetime ago that the issue of Strong Customer…

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Store Closures During Coronavirus Crisis: how Retailers can Compensate for Lost Sales at the POS (CRMXchange)

press review

With states beginning to institute "shelter-in-place" or "stay-at-home" directives, physical retailers that no longer fit into the category of selling essential goods potentially face many weeks, if not months, of store closures. For some retailers, however, there is an alternative way to continue…

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3DS 2.0 – lets retailers take control of ecommerce payment authentication and reap dividends (Internet Retailing)

press review

Guest Comment - by Ralf Gladis -

Payment regulations are not always front of mind when online retailers are looking for the best ways to control and enhance their checkout processes. However, recent changes to the regulation of the SCA Delegation have delivered a powerful tool that removes payment…

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Retailers Can Use AI to Unlock — and Capitalize on — Their Treasure Trove of Data (TotalRetail)

press review

by Ralf Gladis – Data is the oil that’s lubricating the sales machines at huge online retailers like Amazon.com and is exploring user behavior for tech giants like Google and Facebook. (...) In truth, only a few companies have the internal expertise, data competence and technical staff available to…

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PayThink: Will cash survive? Probably not. (PaymentsSource)

press review

by Ralf Gladis – You may have seen the recent Deutsche Bank report, "Cash: the Dinosaur Will Survive … For Now". (...) I agree plastic cards are currently a bridge technology towards mobile payments. (...) I do not agree, however, with the prediction of cash sustainability. And this has been proven…

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