Our Merchant Services: With us, technical support has a face.
Our payment people in the Merchant Services unit will support you 1:1 during the technical integration of your systems. And, of course, afterwards.
During the connection phase, you’ll have a dedicated contact person.
24/7 Emergency Monitoring: In an emergency, you can’t and shouldn’t have to wait until tomorrow for your payment system to be running smoothly again.
Depending on the complexity of your payment request, a personal advisor <or: personal consultant>> will take care of all your needs.
Sometimes things get a little tricky.
That’s when we really come into our own: Individualized payment solutions for especially complex or challenging client requirements are just one of our specialties. What’s more, those who offer something special can also master standard requests. Of course, we can also provide you with tried and tested payment solutions that can be implemented quickly.
- Integration tests
- Functional tests
- Pilot tests
- Going live
- Further monitoring of processes and extensions
Each of our Merchant Services employees is an expert in their field – with 5 years of experience on average. No questions will remain unanswered. And a payment solution that doesn’t offer you the very best doesn’t stand a chance here.
With us, you’ll never end up in some call center where you’ll be fed tedious checklists. And that’s a promise!
Stephen Audritsh, Head of Merchant Services
Stefanie Bauer, POS & Process Management
Mirko Sachse, Operation & Project Management
Mirko Hörnlein, Technical Consultant EMEA
Demetrius Tropin, Technical Consultant AMER/APAC/UK
Team Lead POS & Process Management,
when asked, how you would describe Merchant Services at Computop.
17 dedicated professionals on site in Bamberg with a total of 100 years of sector experience looking after you and your payment processes!