IT-Supporter (m/f/d)

In Bamberg | Remote (flexible) | Full time | Young Professional | from 08. November 2021

Your tasks

  • 1st / 2nd level support for hardware and software
  • Maintenance, control and processing of internal customer tickets
  • Installation, configuration and rollout of hardware / software
  • Support in projects
  • Service-oriented IT support by phone, remote maintenance and on-site
  • Organize and hold trainings
  • Create/edit and maintain documentation

We offer

  • Working in a friendly, dynamic team in which appreciation is a priority
  • A modern and safe workplace with high-quality equipment also for private use
  • Participation in the company's success, 13th salary and a voluntary gratuity
  • "Flat rate" for coffee, tea and cold drinks
  • Flexible further training and company pension scheme
  • Short decision-making processes and a good working atmosphere
  • Further location-related benefits

Your skills

  • Completed university studies (business informatics, etc.) or professional training in the field of informatics (technical assistant, IT specialist / system integration, etc.)
  • Candidates with relevant professional experience and autodidacts are also welcome
  • Experience with hardware (notebook, computer, printer, server, as well as related components)
  • Desirable practical experience in telephone customer support, as well as in the
    handling of a ticket system (JIRA or similar); network knowledge is an advantage
  • Good knowledge in the area of Microsoft operating systems and office applications, as well as in
    current client technologies
  • Independent and solution-oriented way of working
  • Strong service orientation and a quick grasp of the situation
  • Good communication skills
  • Fluent in German and English

Exactly your job?

Then we look forward to receiving your application! You can conveniently send us your documents using the online form.

Do you have any questions? Call us or write us stating the job code 0921B.

Christina  Ruhl

Christina Ruhl

T   095198009299

E   christina.ruhl@computop.com