by Ralf Gladis - (...) Computop are working with retailers who can successfully sell over the phone and have extended the range of payment options to enable this. One of these is for retailers to accept credit or debit card payments over the phone through a payment back-office and enter the…
by Jed Danbury - (...) To be most effective, retailers should easily accept credit or debit card payments over the phone with a seamless connection to their back-office systems. Alternatively, they can send customers a link to the payment option by e-mail after the call...
By Jed Danbury, Computop -
In the course of digitalization, retail payments are undergoing rapid evolution. With omnichannel and alternative payment methods, smart retailers are using retail space more efficiently, transforming the Point-of-Sale (POS) into a unique, value-added experience that is…
(...) Europe’s Second Payment Services Directive (PSD2), the directive behind SCA, was a reaction to a growth in fraud according to Henning Brandt, head of communication at Computop, a PSP. According to Brandt, SCA needs to be prioritised now more than ever.
“We, like other PSPs, are already…
By Ralf Gladis, CEO, Computop -
In the middle of the Covid-19 crisis, when retailers are counting the immense, and in many cases disastrous, impact on sales, it’s likely that the last thing they will want to consider is regulations. It seems a lifetime ago that the issue of Strong Customer…
With Monday’s Government-ordered lockdown in place, physical retailers in the UK that no longer fit in to the category of selling essential goods, face many weeks, if not months, of store closures. For some retailers, however, there is an alternative way to trade, and support to enable this is being…
Guest Comment - by Ralf Gladis -
Payment regulations are not always front of mind when online retailers are looking for the best ways to control and enhance their checkout processes. However, recent changes to the regulation of the SCA Delegation have delivered a powerful tool that removes payment…
by Ralf Gladis – Data is the oil that’s lubricating the sales machines at huge online retailers like Amazon.com and is exploring user behavior for tech giants like Google and Facebook. (...) In truth, only a few companies have the internal expertise, data competence and technical staff available to…
by Ralf Gladis – You may have seen the recent Deutsche Bank report, "Cash: the Dinosaur Will Survive … For Now". (...) I agree plastic cards are currently a bridge technology towards mobile payments. (...) I do not agree, however, with the prediction of cash sustainability. And this has been proven…
Ralf Gladis, CEO at Computop, a payment services provider, calls the new regulation “a powerful shot in the arm for retailers for 2020”, as it potentially removes payment authentication from banks, placing it back at the point of purchase with enrolled retailers who can move to make the checkout…
